Customer information

Privacy Policy

FUCHSIAED WAVETH INC respects the privacy of customers who visit our website, create an account, place an order request, or contact our support team. This Privacy Policy explains how we collect, use, store, and protect information connected with our online store for ceramic mugs, bowls, plates, dinnerware sets, and related tableware. Our business address is 418 Broadway, Ste R, Albany, NY 12207, United States, and our customer support email is support@fuchsiaedwavethinc.com. This policy is written for U.S. consumers and for the ordinary operation of a retail website that keeps account records, shopping activity, order information, and support communications.

We collect information that customers provide directly. This may include name, email address, account password, shipping address, order details, cart activity, selected products, contact form messages, order references, and customer service communications. When a customer registers, we use the email address to create an account and connect that account with cart and order history. When a customer submits checkout information, we use the shipping details to create an order record and to support later fulfillment review. When a customer contacts us, we keep the message so our team can respond with useful context instead of treating each request as disconnected from the customer record.

We also collect operational information that helps the website run reliably. This can include browser type, device information, page activity, server logs, security events, approximate location derived from ordinary network data, and timestamps for account or form activity. We use this information to maintain the website, protect accounts, reduce misuse, troubleshoot errors, improve page performance, preserve business records, and understand how customers interact with the store. We do not use this information to sell personal profiles to unrelated third parties.

FUCHSIAED WAVETH INC does not sell customer personal information. We may share limited information with service providers that help us operate the store, including website hosting, database services, email delivery, shipping coordination, analytics, fraud prevention, technical support, accounting, legal, and professional advisors. These providers are expected to use customer information only for services provided to FUCHSIAED WAVETH INC. We may also provide records when required by law, government request, bank review, payment institution review, dispute handling, tax compliance, or another legitimate business or legal obligation.

Passwords are stored using hashing technology rather than plain text. Customers are responsible for keeping account credentials private and for using accurate contact information. No website can guarantee absolute security, but we use reasonable administrative and technical safeguards to reduce risk, including controlled access to business systems and separation of sensitive configuration through environment variables. If a customer believes account information has been used without permission, the customer should contact support@fuchsiaedwavethinc.com promptly.

We keep order records, support records, account records, and related business information for as long as needed to provide service, satisfy tax and compliance duties, resolve disputes, prevent misuse, and maintain accurate operating records. Customers may contact us to request access, correction, account assistance, or deletion where legally and operationally appropriate. Some information may remain in retained records when required for accounting, legal compliance, fraud prevention, or completed transaction history. By using this website, customers agree that their information may be processed in the United States and handled according to this Privacy Policy.